Privacy Policy

Effective Date: 4/1/2026

Tread & Go LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following information when you contact us or use our website:

• Name
• Phone number
• Email address
• Service location or general location
• Vehicle information
• Any details submitted through forms, chat, or text messages

2. How We Use Your Information

Your information is used to:

• Respond to service requests and inquiries
• Schedule appointments and dispatch services
• Provide estimates, updates, and service confirmations
• Complete requested services
• Improve our website and customer experience

3. Text Messages & Communication

By submitting your information through our website, chat widget, or by contacting us directly, you consent to receive calls and text messages from Tread & Go LLC related to your service request, appointment, or inquiry.

Message and data rates may apply. You may opt out at any time by replying STOP to any text message.

We do not send promotional or marketing text messages without proper consent.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

• Complete requested services
• Process payments
• Comply with legal obligations
• Protect our business and customers

5. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand user behavior, improve performance, and enhance user experience.

6. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary for business, legal, and operational purposes.

8. Your Rights

You may request access, updates, or deletion of your personal information by contacting us directly.

9. Third-Party Services

We may use third-party tools and services (such as CRM systems, payment processors, or communication platforms) to operate our business. These services may process your information in accordance with their own privacy policies.

10. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page. Continued use of our website or services constitutes acceptance of any changes.

12. Contact Information