Tread & Go Privacy Policy

Effective Date: 5/29/2025

Tread and Go LLC dba Tread & Go (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, mobile services, or communication channels including SMS.

1. Information We Collect

We may collect the following information when you contact us, submit a form, or schedule a service:

• Name

• Phone number

• Email address

• Vehicle information

• Service details

• Location/address for service

• Communication preferences

2. How We Use Your Information

We use your information to:

• Schedule and confirm mobile services

• Send quotes, invoices, and job updates

• Respond to service inquiries

• Send transactional text messages (e.g., appointment confirmations, reminders, or follow-ups)

• Improve our services
  

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

3. SMS and Text Messaging

By providing your phone number, you consent to receive service-related messages from Tread & Go via SMS. Message and data rates may apply. Message frequency may vary depending on your interaction with our business.

You may opt out at any time by replying STOP to any message.

4. Data Security

We take appropriate measures to protect your personal information. All information is stored securely and only accessed by authorized personnel.

5. Your Choices

You may:

• Request access to your personal information

• Ask us to correct or delete your information

• Opt out of SMS communication by replying STOP

6. Third-Party Tools

Our website and systems may use third-party tools (such as Zoho Forms, Zoho Books, Twilio, or Zoom) to securely collect and store information. These tools comply with standard data protection regulations.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with the new effective date.

8. Contact Us

If you have any questions or requests regarding this policy or your information, you may contact us at:

📧 Email: info@treadandgo.com
📱 Phone: 231-396-8812
🌐 Website: www.treadandgo.com